May 10, 2023 Patient vs Insurance Collections

Purpose

Jarvis Analytics introduces the new Patient vs. Insurance Collections graph. With this new breakdown of collection percentages, you can now easily identify the balance between insurance payments and patient payments, which can soften the risks associated with reimbursement fluctuations and patient payment behavior. Have you ever needed to identify which portion of your collections was from insurance or from patients? Now you can find out.

Value

Knowing the percentage breakdown of collections helps see how a practice gets paid. Dental best practices say it is best to have a balance of payments from both insurance and patients to manage risks from changes in insurance or how patients pay.

This graph also shows if there are issues with billing. If a big part of your collections totals come from patients, it may mean insurance benefits are not being utilized effectively. If collections seem to be coming more from insurance, it might show problems with how patients pay or poor communication of out-of-pocket costs.

Module:

Front Office > Collections