Rescheduling Broken Appointments

To find patients that need to reschedule a broken appointment, follow the directions below:

1. Go to Front Office > Schedule View > Broken Appointment table.
2. Click the Recall Due table header until you have the farthest out date.
3. Use the breakout button to locate customer information on the Customer Card.
4. Use the Notes section in the Customer Card to track how your call went.